Privacy Policy
This Privacy Policy explains how we collect, use, and protect information when you visit the MCS Handymen website or submit a project request.
1. Who We Are
Maple Crest Services LLC, doing business as MCS Handymen ("MCS Handymen," "we," "us," or "our").
2. Information We Collect
When you submit a quote request, we may collect:
- Name, email address, and preferred contact method
- City, property type, and project details you provide
- Photos you upload to describe the work needed
- Preferred date and any optional notes included in your submission
We may also collect basic technical information such as browser type, device type, and pages visited to help maintain and improve the website.
3. How We Use Information
We use the information you provide to:
- Review your project and respond to quote requests
- Communicate with you about scheduling, scope, or follow-up questions
- Operate, secure, and improve our website and customer experience
- Comply with legal obligations when required
4. How We Share Information
We do not sell your personal information. We may share information only with service providers that help us operate the website or process form submissions (such as email or form hosting providers), or when required by law.
5. Photo Uploads
Photos you submit are used to evaluate your project request. Please do not upload images containing sensitive personal information unrelated to the repair or maintenance work being requested.
6. Data Retention & Security
We retain project request information only as long as reasonably needed to respond, provide services, maintain business records, or meet legal requirements. We use reasonable administrative and technical measures to protect submitted information, but no method of transmission or storage is completely secure.
7. Your Choices
You may contact us to ask questions about information you submitted or to request correction of inaccurate details associated with your project request.
8. Contact
Privacy questions may be sent to info@mcshandymen.com.
Effective date: August 17, 2026
